Forcing Users to Register for FIM Self Service Password Reset – SSPR

You have implemented FIM Self Service Password Reset (SSPR) to reduce the number of calls to your Help Desk. After a few months the Help Desk is reporting that users are still calling to have their passwords reset. You pull a report and find that a significant number of users have not registered for SSPR. In this blog post we will detail an option that forces users to register for SSPR thereby increasing your return on investment (ROI) for its implementation. Continue reading Forcing Users to Register for FIM Self Service Password Reset – SSPR