Forcing Users to Register for FIM Self Service Password Reset – SSPR

You have implemented FIM Self Service Password Reset (SSPR) to reduce the number of calls to your Help Desk. After a few months the Help Desk is reporting that users are still calling to have their passwords reset. You pull a report and find that a significant number of users have not registered for SSPR. In this blog post we will detail an option that forces users to register for SSPR thereby increasing your return on investment (ROI) for its implementation. Continue reading Forcing Users to Register for FIM Self Service Password Reset – SSPR

Missing State Attribute in MIM

What? No State…? Something that I’ve always found peculiar is that “State/province” is not a default attribute in the MIM Portal. One of the main Directory Services systems that we synchronize with is Active Directory (AD). AD has “State/Province” because it’s useful information to include with a user’s identity. And when deploying MIM to an organization, one of the objectives is to provision users from the MIM Portal. In this blog post, I will detail Continue reading Missing State Attribute in MIM